ANNOUNCEMENT

 

Kanebo Cosmetics Malaysia

July 4, 2013

 

Discontinue of products containing the quasi-drug ingredient
Rhododenol 4-(4-hydroxyphenyl)-2-butanol

 

We, Kanebo Cosmetics Malaysia, has imported and sold skincare and cosmetics products manufactured by Kanebo Cosmetics Inc.

 

Kanebo Cosmetics Inc. has sold us the brightening products containing the quasi-drug ingredient Rhododenol 4-(4-hydroxyphenyl)-2-butanol. Since 2008, approximately 4 over million bottles was sold in Japan. It has been confirmed that there are 39 consumers in Japan who used these brightening products who have reported the appearance of white blotches on their skin.

 

Rhododenol is an active quasi-drug ingredient approved by the Ministry of Health, Labour and Welfare in accordance with the Pharmaceutical Affairs Act after passing extensive safety tests. However, as long as there is the possibility of a connection between Rhododenol and the symptoms mentioned above, Kanebo Cosmetics Malaysia has decided to discontinue all of the products containing the ingredient with immediate effect.

 

As far as we know, the cases stated above have yet to be confirmed to date in our country. Nevertheless, we will still discontinue the products as we would give the safety and security of Kanebo user as a top priority.

 

Should you need any additional information & assistance, please contact your Kanebo Beauty Consultant.

Discontinued products

 

Kanebo BLANCHIR SUPERIOR
(Launched from 2011 April)

> White Deep Clear Conditioner
> White Deep Milky Conditioner
> White Deep Night Conditioner
> White Deep Mask
> White Deep UV Day Protector

 

*Items with silver cap version

Kanebo IMPRESS IC

> White Lotion
> White Emulsion
> White Fit Mask 3D

Kanebo IMPRESS GRANMULA

> Lotion

  PRIVACY POLICY

 

 

The Website of Kanebo Cosmetics Inc. (hereinafter, "Kanebo Cosmetics") is committed to protecting any personal information provided by customers in accordance with the Privacy Policy described below.

 

Purpose of Collecting Information

 

If you wish to use the following services on the Website of Kanebo Cosmetics, you are required to register some minimum personal information. Services include:

 

  • Mail delivery service
  • Participating in trials and entering sweepstakes
  • Viewing Members' Web pages

 

Registered information will be used within the scope necessary for the following purposes.

 

  • Development of products and services
  • Providing information about new products and promotions and the latest information of the Website
  • Distribution of trial products and samples
  • Preparation of statistical and analysis data
  • Member Authentication System, membership management
Types of Collected Information

 

The following information is asked within the scope necessary to perform the purposes described in item 1 above.

 

  • Name
  • Sex
  • Year & month of birth
  • Address
  • Phone No.
  • Occupation
  • E-mail address
  • Desired information for mail delivery service
  • Frequently used stores
  • Interests, other profiles

 

Collection Method of Information.

 

Kanebo Cosmetics strives to enhance the safety of its data communications by transmitting personal information input from customer's computers to our server using a registered form enabled with SSL (Secure Sockets Layer) encryption by VeriSign.

 

Usage and Provision of Information

 

Except as applicable laws and regulations require, the Website of Kanebo Cosmetics will not use personally identifiable nformation or provide such information to any third party.

 

Management Measures on Information

 

Kanebo Cosmetics constantly takes appropriate measures to maintain the accuracy of our customers' information. Moreover, Kanebo Cosmetics takes all possible measures to prevent unauthorized access to customer data, etc. Kanebo Cosmetics may subcontract the handling of personal information to third parties. However, in this case as well, Kanebo instructs and monitors the outside contractors to pay careful attention to the management of personal information regarding the prevention of leakage of such information, etc.

 

Use of Cookies

 

We may use cookies on parts of the Website of Kanebo Cosmetics.

 

What are Cookies?

When you access a Web page, small amounts of data (the cookie) is sent to your computer from Web servers and stored on your computer. The Website recognizes the stored cookie information the next time you visit the page. Cookies do not infringe on personal information of customers.
You can reject cookies by changing your browser settings. However, if you set your browser to not accept cookies, you may not able o take advantage of certain services on the Website of Kanebo Cosmetics.

 

Customers Requests for Disclosure, Changes or Cessation

 

Disclosure and Changes

When customers request disclosure of their own information, unless there is a specific reason, Kanebo Cosmetics will respond after we confirm that the request is being made by the customer whose information is being requested. Please contact the customer service desk below concerning disclosure and changes of your personal information.

 

Cessation

 

Kanebo Cosmetics and/or outside contractors mayprovide information using e-mail, etc. after customers provide their personal information to us and give their consent for us to provide such information. If customers do not want to receive the information, please contact the customer service desk below. Kanebo Cosmetics will discontinue providing the information or delete your personal information, per your request.



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